We orchestrate
automated
customer journeys
to perfection

Edita Prima is the kindest Nordic tech company with a unique heritage that reaches all the way to 1859. We help our clients communicate more efficiently which improves their businesses and customer experiences. We orchestrate automated customer journeys to perfection by turning data friendly.

Our services

Customer journey orchestration services

Customer journey orchestration

We help you transform ordinary customer journeys to holistic happy paths through optimized channels and touchpoints. Read more →

Customer data platform

We help you create extraordinary customer experiences through accurate, reliable and friendly data. Read more →

Digital asset management

We help you store, organize and distribute all digital content to make sure nothing will ever get lost again. Read more →

Customer communication management

We help you transform complex data into simple documents that sharpens your message, increases profitability and create customer happiness. Read more →

Customer success and feedback management

We help you convert unhappy customers to perfect business opportunities that improve your brand and customer loyalty. Read more →

Output, printing and delivery services

Digital post

We help you transform all communication to secured digital form which saves time and this planet and increases safety. Read more →

Transactional printing

We help you make printing smarter through our modern-day craft expertise that equals better sustainability. Read more →

Data-driven content and distribution consulting

We help you carry out optimized design, printing, enveloping and delivery decisions that reduce costs and care for the Earth. Read more →

Voting and election services

Digital election

We help you plan, coordinate and run reliable elections as smoothly as possible because all voting matters. Read more →

About

For more than 160 years we have been an innovative and trustworthy group of accountable tech daredevils who have been able to cope with change and transition.

Learn more about our history, present and the future
Services

We help our clients by orchestrating their automated customer journeys to perfection through optimized microjourneys which lead to superior data-driven customer experiences.

Read more about our services and processes
Cases

How to help Toshiba, one of the biggest multinational corporations in the world, to upgrade their acquisition journeys to be more effective?

See the work we did for Toshiba
News

“Talks of imperfection" - New podcast series to lead the global conversation of softer business values

Read more
Cases

How to help S Group, a Finnish customer-owned network of companies in the retail and service sectors organize reliable digital elections for 3.5 million people?

See the work we did for S Group
News

Our partner Alterian has been recognized as a Leader in The Forrester Wave™: Journey Orchestration Platforms

Read more
Culture

We believe in the power of constant change and eternal transition and understand that without new innovations even the greatest of heritage is just history.

Learn more about our internal culture and values
Stories

OUR HERO SENTENCE EXPLAINED PART 5/5: PERFECTION : How we reach perfection through imperfection

Our Hero Sentence Explained Part 5/5: PERFECTION
Cases

How to help Nordic banking, finance and insurance companies improve their digital asset management?

See the case we did for our Nordic clients

Careers

We are and always will be people first company that values trust and offers freedom.

1859

Founded

50

NPS

500+

Current clients

43.5

Turnover in millions € (pro forma)

2010

Climate neutral since

80

Daredevils at Edita Prima

1 000 000+

Cases we have worked with since 1859

We are currently working with more than 500 clients. Here are some of them.

We absolutely want to hear from you so we can orchestrate your automated customer journeys to perfection

Send message